Cisco Systems believe that customers come first. Cisco fundamentally feel that creating long lasting relationships with the end user and working with them to identify their needs will help Cisco provide solutions that support their success. Cisco has evolved in recent years from pure Enterprise and Service Provider solutions to addressing customer needs across the board – from the Small and Medium Enterprise, through consumer and commercial markets. You could say that Cisco technology is behind the changing ways we live our lives.

Cisco provide two Communications solutions, called most recently the Cisco Unified Communications Manager (release 7.0) and the Cisco Unified Communications Manager Express. What differs Cisco telephony solutions from most other manufacturers is that there is often not one type of ‘box’ to see, or system to recognise. What most people would describe as a PBX can sit on a Cisco Router, a Server or a specialised box of tricks.

Cisco Unified Communications Manager Express (CUCME) Benefits and Features

  • Easy to use navigation and display on every phone
  • Phones are easy and full of features, with no need to remember complicated feature codes
  • Caller ID name AND number on the phone display
  • The CUCME offers fantastic integration with email (such as Microsoft Exchange/Outlook etc.)
  • With SmartNET support you or your vendor can call Cisco for support
  • Cisco Technical support never sleeps they can be reached 24×7
  • Can centralise your business telephone system, Router, Wireless Access Point, Switch, VPN, and Firewall; easy to manage !
  • Administration can be made from GUI or command line

    • Many organisations have successfully lowered their total cost of ownership and increased employee productivity by consolidating data networks and implementing networked applications utilising the Cisco SMB Range of equipment. Today, business conditions are driving technology trends that extend “enterprise-like” functions to small and medium-sized offices with a continued emphasis on lowering costs, increasing return on investment, and boosting productivity.

    The widely deployed, proven portfolio of the Cisco® UC500 provides data routing functions with features such as robust quality of service, network security, encryption, VPN, firewall, and intrusion detection to address the business needs of small and medium-sized offices. Cisco also has continued to introduce a wide range of network modules and interface cards that have enhanced the business value of the router. These services include content delivery, voice gateway, wireless LAN, and a variety of other capabilities.